The majority of the time, this occurs when something else is happening on your smartphone or tablet outside of the Polk Omni app. For instance, the app may crash if:
• The device's battery is low, causing it to conserve resources
• The memory has filled up
• An OS-level illegal operation occurred
• The Polk Omni app is no longer supported and active. Install the Play-Fi app.
To avoid further crashes, try plugging in your device, closing or killing other memory-intensive background applications, and clearing your device's cache. Then, restart the app and enjoy the music.
If the app continues to crash after you take these steps with your device, please contact Customer Support at 800-377-7655 for help.