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Error message, "This file is not supported"

What does the error message, "This file is not supported," mean?

When the app encounters a file, it passes all of the format checks and an error occurs in the playback.

Usually this will have to do with an actual audio encoding or some other formatting we couldn't render.

Rarely this is an indexing issue from the system and the path can't be properly followed to render the file.


On Android, this will also display for any media with DRM.

Apple can parse the DRM, so they display the specific DRM message.

This may also happens if the app could locate the file through the system but is unable to render it. Files with unsupported containers from within the app will display this message.


Digital rights management
Digital rights management (DRM) is the use of technology to control and manage access to copyrighted material. Another DRM meaning is taking control of digital content away from the person who possesses it and handing it to a computer program.
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