Make sure you have a strong Wi-Fi signal where the sound bar is located. Remember, it’s a smart idea to move the sound bar closer to the router during setup since it will retain the setup information when powered off. As a last resource, you may need to get a network extender or upgrade your router.
Please consider reviewing our FAQs to see if your inquiry is covered and don’t forget to check our YouTube channel for setup and installation videos. We apologize for the inconvenience and appreciate your patience during these challenging times.
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