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Refurbished Warranty Information

What are the warranty terms and conditions for refurbished Polk Audio products?

Factory refurbished products are returned (or open box returned) product that have been refurbished and certified by Polk Audio to match Polk's performance, functionality, and reliability standards of new product. Refurbished products may have minor cosmetics blemishes and/or imperfections. The manual and accessories are included. Cosmetic blemishes and imperfections are not covered by the warranty.


Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.


Polk Audio, Inc., warrants, to the original retail purchaser only, that the HOME LOUDSPEAKER(S), and PASSIVE CROSSOVER COMPONENT(S) on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of two (2) years from the date of original retail purchase from Polk Audio.


Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any CAR SPEAKER(S), CAR PASSIVE CROSSOVER COMPONENT(S), AMPLIFIER OR OTHER ELECTRONIC COMPONENT on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.


The warranty is VOID if the serial number of the speaker has been removed or defaced. For the precise and legal terms of the warranty on a given product, refer to the owner's manual. An Acrobat Reader file of the owner's manual can be found on each product's web page. If you have any questions about your warranty coverage, or you think you need service, call Polk Customer Service at 1-800-377-7655. We're here to help you get the most from your new audio equipment


Click here for warranty information on Polk Audio products purchased from our website or an authorized Polk Audio dealer

Click here for a summary of our warranty duration.

Click here for information on how to get your defective Polk Audio product repaired.

Click here for more information about our warranty.

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